Terms of service

  1. By subscribing your enter into an agreement between you and TVexpat.eu for virtual private network communications services, related services and features. It is NOT a service for the commission of criminal or illegal acts. It is an anonymity and privacy network service. You agree not to violate any laws of any jurisdiction you are originating from, or terminating into.
  2. You agree to protect your user id/password and our system from unauthorized use. You are responsible for all actions that occur on our servers where the login uses your user id/password.
  3. You agree not to use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email is ultimately sent off of another server. You agree not to launch any pop-ups from our service. You agree not to attack in any way shape or form any other computer or network while on our service.
  4. Actual service coverage, speeds, locations and quality may vary. The Service will attempt to be available at all times except for limited periods for maintenance and repair. However the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, refused, limited or curtailed. We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communications services or networks (e.g., T-1 lines or the Internet). We may impose usage or Service limits, suspend Service, or block certain kinds of usage in our sole discretion to protect users or the Service. Network speed is an estimate and is no indication of the speed at which your or the Service sends or receives data. Actual network speed will vary based on configuration, compression, network congestion and other factors. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.
  5. We do not log any user activity (sites visited, DNS lookups, emails etc.) We only log access attempts to our servers (for security and troubleshooting), session durations and bandwidth used. We do not get involved in any form of censorship. We do not give your personal info to any third parties. We do not cooperate with any requests for information unless we are ordered by a court of competent jurisdiction and the vast majority of these requests would not be from a court of competent jurisdiction We will protect you to the maximum possible and our system is setup to automatically do so. There are hundreds of good reasons for being anonymous and we respect them fully.
  6. Hacking, cracking, distribution of viruses, fraudulent activities, network sabotage, phishing, and/or any conduct deemed illegal or unwanted shall be subject to suspension or termination of service. Users are responsible for the proper secure configuration of their services and are responsible for any damages caused by their neglect or exposure of vulnerabilities whether intentional or unintentional.
  7. Users are able to cancel subscriptions at anytime by simply canceling the payment renewal via Paypal. Responsibility for cancelling a subscription rests with the subscriber and it is up to the subscriber to cancel in a timely manner to avoid Paypal sending payments when the subscriber does not wish to continue their subscription. A subscription is deemed to be renewed for the next period upon receipt of a renewal payment. Requests for back dated refunds for subscriptions cannot be entertained as the subscription payment will have resulted in the TVexpat account being renewed on the day of receipt of a payment on the server and being made available for the new period.
  8. First time new users are able to request a full refund of their initial new subscription payment by simply emailing info@tvexpat.eu and quoting their User ID and password and requesting a refund within the first 48 hours of first use of their login & password. 

This is the whole agreement. From time to time, we may post a new terms of service that will become binding and it is the responsibility of the users to periodically check for new Terms of Service.